Our focus is complete customer satisfaction.

Since, all of the products here go through strict quality checks before dispatch & are packed properly, we do NOT offer exchange or return.

However, in case of damaged/wrong/missing product, we are always there to help. All you need to do is to notify us within 48 hours of receiving the product/s, so that the same can be followed up with the shipping companies.

Please go through each deal carefully before buying it, it provides all the details about the services or the product you purchase.

If the customer does not accept the order at the time of delivery and it Returns to its origin, we will be refunding the amount after deducting the Courier charges and payment gateway fees.

Cancellations & Return procedure

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right at our sole discretion to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase inaccuracies or errors in product or pricing information,

You may cancel an order before the order has been shipped from our warehouse. After an order is shipped, then we will have to process the cancellation with our logistics partners. This takes about 24 hours, and in some cases, delivery attempts may also be made.

Once an order is delivered, we follow our return policy to determine further actions.

To cancel any order customer can contact to our customer support or can directly cancel through their order section from our website.

For any further assistance, please contact our customer care team:  support@dreamhomedecorr.com

Gift Card

1. For individual retail customers, Gift Cards can be purchased using the following payment modes only – Credit Card, Debit Card, Net Banking and UPI.
2. There is no fee or other charges associated with Gift Card purchase or redemption.
3. This Gift Card cannot be used to purchase other gift cards.
4. This Gift Card shall have a validity period of 365 days from the date of issue
5. The Gift Card once purchased cannot be cancelled, refunded or returned.

Note:

All Rights Reserved to Dream Home Decorr

All disputes are subject to Madhya Pradesh jurisdiction. Goods once sold will only be taken back or exchanged as per the Dream Home Decorr exchange/return policy.

Company shall not pay any charges for Legal Notices and will not entertain any legal notices for issues with the orders.

Customer Support

For any further assistance, please contact our customer care team:  support@dreamhomedecorr.com